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Return and Exchange Procedures

Due to COVID-19 all returns will be charged a 20% restock fee to help cover the cost of disinfecting each return.

Average delivery time is 10 days or less from the day you order. We start processing orders as soon as they are received so we cannot modify or cancel after the order is placed. If you chew the manufacturers package open or destroy the manufacturers packaging so that we can't resell the item as new then you will be charge a restock fee for returns. 20%.

Please package your return properly:

  1. Pack equipment loosely to prevent wrinkling – DO NOT CRUSH
  2. Sparring gear must be returned in a box NOT a paper envelope
  3. Leave straps unfastened not wrapped around it.
  4. Enclose your Order ID: #
  5. If payment for return shipping is not included then we will have to refund your order minus shipping fees.

Due to differences in monitor resolution, we do not accept responsibility if the shade of a color is not exactly as expected.

The fastest way to do an exchange it to purchase the item you would like to exchange it for and then send back the original for a refund.

*No Returns accepted past 30 days.

What You May Return

*You may return new merchandise suitable for resale within 30 days; this does not include anything that has been washed, worn, altered, or soiled or damaged.

*No Returns accepted past 30 days.

FREE Shipping- Anything bought with FREE shipping or Punching Bags with Free Shipping will be charged a 20% restock fee if returned. This includes Punching Bags sent back as Refused or Return to Sender.

What You Can’t Return

  • DVD or Books cannot be returned for refunds
  • Merchandise not suitable for return includes:
  • Merchandise that has been worn
  • Merchandise that has been washed
  • Merchandise that has been altered, soiled, smells like cigarette, damaged or covered in pet hair
  • Discontinued merchandise
  • Sparring equipment that is packed too tightly or with straps wrapped around it , which permanently changes the shape or smooth surface of the products

*Customized products are not returnable at all.
We do not warranty Bo staffs or other contact weapons.

Returns are accepted within 30 days of the delivery of the item. We will gladly accept returns of unworn martial arts uniforms, shoes and sparring gear, provided that it is in its original condition with all tags and packaging intact.

A 20% restock may be charged if the item is not returned in new condition with the original manufacturer’s package, shoe box or plastic bags. And If you order and then cancel then we charge a restock fee. (this is to cover any processing fees)

FREE Shipping- Anything bought with FREE shipping or Punching Bags with Shipping will be charged a 20% restock fee if returned. This includes Punching Bags sent back as Refused or Return to Sender.

To return an item to our company, please enclose a copy of the Invoice stating your reason for return.

If you want an exchange of an item, the best way to do it is to send back the original item for a refund and buy the size or color you would like to exchange it for from the online store.

If we mailed you an item other than what you ordered, we will pay the shipping both ways. Our mistake. (item not fitting is not an error). If you ordered the incorrect size then you are responsible for your own shipping both ways.

FREE Shipping- Anything bought with FREE shipping or Punching Bags with Shipping will be charged a 20% restock fee if returned. This includes Punching Bags sent back as Refused or Return to Sender.

Please package your return properly:

Send your returns to:

BlackBeltShop returns
2700 N. O’Connor Suite 124
Irving, TX 75062
Phone:972-600-8200
p.s.

Dear School owners,

Stop lying to your students telling them that your insurance requires them to by the gear direct from you. There is no such insurance regulation. Shame on you for attempting to scam your students.

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